Get In Touch

Whether you have a question about your order, need sizing advice, or would like more information about our collections, our Customer Care team is here to provide prompt and friendly assistance. We value every customer and are committed to making your shopping experience simple and enjoyable.

Customer Support

Email: vip@lavirae.com

To help us assist you as quickly as possible, please include your order number (if applicable) and a brief description of your inquiry.

Response Time: Within 24–48 business hours

Business Hours

Monday – Friday

9:00 AM – 5:00 PM (EST)

Closed on weekends and U.S. public holidays.

Business Address

LAVIRAE

535 Lafayette Rd, Apt D1

Clarksville, TN 37042

United States

Please Note: This address is for business correspondence only and is not a return address. If you wish to return an item, please contact our Customer Care team first to receive return authorization and the correct return instructions.

How We Can Assist

Our team is available to help with:

  • Order status and tracking
  • Shipping information
  • Returns and refunds
  • Product details and sizing
  • Payment questions
  • General customer support

Our Commitment

At LAVIRAE, we believe exceptional service is an essential part of every great shopping experience. From the moment you discover our collections to the delivery of your order, we're dedicated to providing reliable support, clear communication, and a seamless experience every step of the way.

Thank you for shopping with LAVIRAE. We look forward to hearing from you.